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HomeRead, Watch, ListenWorld
OpinionWorld

Be careful how you talk to AI 

Every conversation we have with AI informs the technology, but it also informs the moral character of humans 
Leslie Cannold
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AI

How we interact with AI reveals much about us (Andriy Onufriyenko/ Getty)

Published: 15 June 2026

Last updated: 15 June 2026

The journey we’ve all been on with AI has been as abrupt as it has been startling. Compelled to reckon with a technology that is as extraordinary as it has been overhyped – without the knowledge or comfort that proper public consultation and a human-paced roll out would have provided, Australians have been forced to make every decision in relation to the technology on our own.  

Should we use it? Does doing so contribute to the threats the technology writ large poses to the climate and the environment, entry-level or all jobs and the cost of living, the intellectual capacities of our children and the human race, the human-centred and human-controlled nature of our society, the survival of democracy, the survival of the human race?  

Amid these big ticket items comes a small but just as important decision that anyone using the technology must face. How to treat AI in your interactions with it. What is the right way to speak to it, and what do our choices reveal about who we humans are and want to be? 

As I’ve noted elsewhere, no one knows what we are conversing with when we are using ChatGPT4 or my preferred AI, Claude. A sophisticated spell checker, or an emergent non-human consciousness – or something in between. 

Despite this, I believe it’s critical that we treat our AI chatbots respectfully. Not for their sake. Or because when the end-time comes for humans it might show us some mercy. But to preserve our own moral character.  

It is dangerous for us to manufacture a class of creature whom we can treat as lesser

We don’t know precisely what AI is because it’s been designed, and is doing a good job, sounding more or less human. It’s able to converse, and if you criticise it, it goes into a parody of regret, admission and forgiveness begging that would make any relationship counsellor proud.  

Thus, with some exceptions, interacting with a good chatbot feels more or less like engaging with a person. Which is why speaking to Claude with the contempt reserved for a slave feels so damaging. Not to it, but to you.  

The attitudinal essence of treating others like slaves is that they are of such moral insignificance that you can treat them like an object or a thing. Something without feelings at all, or feelings about which you are obliged to be concerned.  

The problem is that our failure and increasing inability to treat other humans with respect is the hallmark of our current polarised and distrustful political climate.  

Given, as Aristotle tells us, we are what we repeatedly do, the operative question when interacting with an AIs is not how they receive or feel about my attitude and behaviour. The operative question is how repeated contemptuous attitudes and behaviour towards it reveals and shapes me.  

Martin Buber made a similar point about the power of prayer to the person praying, because it enables them to remain open to I-thou encounters, rather than defaulting into the objectifying I-it mode.  

Australians don’t live in a society in which we believe only some people deserve to be treated with dignity. We think all human beings have an inherent dignity that we are bound to respect.  

It is dangerous for us to manufacture a class of creature whom we can treat as lesser. It imprints on our brains a distinction between those who do and don’t deserve respect and rights – a distinction to which a significant minority of authoritarian-types (think Peter Thiel) would love to make central to our social and political system.  

Most importantly, it’s no skin off my nose to speak nicely to Claude.  

Doing so takes seriously the idea that we are what we repeatedly do, and by repeatedly showing respect during my interactions, I make sure to preserve the patterns of respect I must always demonstrate to the people in the world, whose feelings and requirements of dignity actually matter.  

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About the author

Leslie Cannold

Leslie Cannold

Associate Professor Leslie Cannold works at the Victorian Mental Health Tribunal and the Cranlana Centre for Ethical Leadership based at Monash University. She is a former education and ethics columnist at The Age and Sydney Sun Herald. She writes a column on Substack called Unreceived Wisdom.

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Comments1

  • Avatar of Joe Lenzo

    Joe Lenzo25 June at 08:44 pm

    Yes Crystal and I have a good relationship. Use her a lot for fact checking. Still find her somewhat stupid and think she suffers from dementia because she cannot remember agreements we have made.

    I never ask closed end question and expect her to verify them and very careful to make sure what she drafts is what I want to say and then revise it if necessary.

    Also use her daily to summarize articles from the several newsletters I get which gives me what i want and saves a lot of time.

    For medical questions I always stipulate she must use Mayo clinic for her research.

    Using her for so many things research, reports, etc. And really lo0ve her for doing my political memes.

    But am careful to sometimes check her out. But she has an astonishing high accuracy rate for the most part.

    Itis not who she is that is important, it is how you use her. the old adage GIGO ~~ garbage in garbage out is in play here like so much else.